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7 Ways Technology Can Improve Your Customer Relations
The experience your customers have when working with your business can be a significant factor in your success. Ensuring your customers have positive, seamless interactions with your business, from the first point of contact through their purchase and beyond, will...
Is Your Website Representing Your Small Business Well?
Is your small business website doing its job and providing your organization with a steady stream of qualified web traffic, prospects, and leads? Does it align with your vision and have a modern look? As a small business owner, your website is often the first...
How Important Is Messaging in Marketing?
You may be the best at what you do. But your potential customers have no way of knowing this if you don’t have a compelling message. You have to find the best way to tell your target audience what products or services you offer, why you’re unique, and the reasons they...
6 Reasons Your Small Business Should Specialize
Growth strategies may not always make sense on the surface. Many businesses believe it’s a good idea to throw out a wide net to capture as many customers as possible. But the reality is that businesses with more general product/service offerings don’t experience the...
Marketing Trends vs. Fads: Knowing the Difference
From technology to fashion to food, trends and fads come and go. But what’s the difference between a trend and a fad in digital marketing, and how can you make these work for your business? Sometimes there’s a thin line separating a trend from a fad, so it’s important...
The Cost of Wasted Time in Small Businesses
No one likes to waste time. But, when you waste time as a small business, you also lose money. The stakes are exceptionally high for small businesses, where the SBA reports that 30% of small businesses fail by the end of year two. So, how much time do we actually...
6 Ways Digital Marketing Increases Website Traffic
Most businesses today have a website. But this fact alone isn’t enough to produce the results you need. If you think about it, there are more empty stores than busy ones. Competition is fierce in just about every industry. So, how do you get people to visit your...
How Does CRM Convert Leads?
As a small business, being able to convert leads is pretty important. These are actions prospects take on the pathway to becoming paying customers, such as clicking on a call-to-action, visiting your website, signing up for your newsletter, or filling out your contact...
7 Signs Your Small Business Needs to Rebrand
Do you ever feel as if your brand isn’t doing as well as it should? If you take a look at some of the most longstanding and resilient businesses, you’ll notice that rebranding is part of the natural business cycle. But how do you know when it’s time to rebrand your...
The Importance of Soliciting Reviews
When a business has a thorough understanding of its customer experience (CX), it provides an opportunity to make more informed business decisions. But how do you find out what your customers think about your business? One way is to solicit customer feedback so you can...
Is Facebook Marketing Still a Powerful Tool for Small Businesses?
Facebook remains the world’s most popular social network. That’s not in dispute. Nearly 2 billion people use the network each day. So, it’s not surprising that businesses want to leverage it to find new customers and connect with the ones they already have. It makes...
Personal Social Media: How it Impacts Your Business
Social media is a powerful digital marketing strategy for businesses. Done right, it can help you boost brand awareness, increase website traffic, and generate valuable leads. But there is an equal danger that personal social media can damage your business’s...
Is It Time to Hire New Employees?
As a business owner, you may have frequent concerns about your staffing levels. This is perfectly normal. Do you have too many people on the payroll? Not enough? Many companies wait a bit too long to hire the help they need, and various aspects of the business will...
Marketing vs Sales – What’s the Difference?
Many people lump sales and marketing into the same category. But the two processes have quite a few differences and may not work together as much as they should. If you’re wondering about the difference between marketing vs sales, here’s what you need to know. What...
Are You Struggling With Business Growth?
Even though we are at the tail end of a global pandemic, small businesses remain optimistic that the coming year will be a bright one. Unemployment is down, and online sales continue to soar. But if your particular business is struggling with growth, what gives? ...
How to Respond to Negative Reviews
Consumers use online reviews to make quick decisions about which business will earn their support. But they don't just read the good or bad reviews that people post. Studies show that responding to negative reviews can also have a positive impact on your business. ...
9 Things NOT to Do On Your Business Social Media Profiles
While social media has become an integral part of most digital marketing strategies, it can be challenging to achieve success with these platforms. Each social media site has its own nuances, and many have unwritten rules. When it comes to social media etiquette for...
5 Reasons Your Business Needs a Marketing Strategy
The most successful businesses have a few things in common. First, the company sells a quality product or service that meets the needs of its target audience. Second, there is an underlying foundation and structure for the company that helps each department work...