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How to Respond to Negative Reviews

How to Respond to Negative Reviews

Consumers use online reviews to make quick decisions about which business will earn their support. But they don’t just read the good or bad reviews that people post. Studies show that responding to negative reviews can also have a positive impact on your...
I Have Their Attention… Now What?

I Have Their Attention… Now What?

  Businesses are constantly searching for new customers to keep their revenue flowing, but small business owners shouldn’t overlook the potential to make more money with the clientele they already have. They’ve gotten to know your business and purchased your...
Let Your Clients Know You Care

Let Your Clients Know You Care

As COVID-19 continues to impact our communities, you’re likely wondering what kind of affect this will have on your business, its practices and its client base. How are you going to keep your current clients, find new ones, and make sure your business stays...